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  • Security 
    (Incidents, suspicions, requests or revocation of corporate application access, or unsafe behaviour observed related to confidentiality, integrity and availability of information)
  • Quality & Environment
    (Any request, incident or suggestion related to Quality or Environmental matters)
  • ERP (Odoo)
    (Incidents, issues or minor requests related to the ERP system and its functionalities)
  • Tricise Central
    (Requests or incidents originating from Tricise Central, typically related to the O365 Tricise tenant)
  • Other
    (Any other incident, request or suggestion not covered by the above categories, typically related to IT assets or general support)
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